Cruise & Travel Shoppe
255 Lantana Drive  *  Locust Grove, GA 30248
800 919-0308

 

 

 

 

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Terms and Conditions
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Website Terms and Conditions

Vetula Travel Service, Inc, dba: Cruise & Travel Shoppe, provides its services subject to the following terms of service, which may be updated by us from time to time without notice to you. Your use of this Web Site constitutes your agreement to the following terms and conditions. If you do not agree with any part of these conditions, you may not access or otherwise use the Web Site.

Description of Services

Cruise & Travel Shoppe provides users with the access to a rich collection of on-line resources, including, various information tools and product specific information provided by third parties. You understand and agree that the service is provided "as is" and that Cruise & Travel Shoppe assumes no responsibility for the descriptions, availability or misquotations of offers and programs provided by the supplier or their agents.

On this Web Site, Cruise & Travel Shoppe may provide access to travel-related services provided by third parties that we do not control. Cruise & Travel Shoppe is not responsible for breach of contract or any intentional or negligent action on the part of such third party suppliers which may result in loss, damage, delay or injury to you or your travel companions. Cruise & Travel Shoppe does not guarantee any of our third party suppliers' rates, bookings, reservations, connections, scheduling or protection of personal belongings. In addition, Cruise & Travel Shoppe assumes no responsibility for overbooking, cancellation or delays for cruises, hotels or airlines.

We highly recommend the purchase of travel insurance. Travelers who use this Web Site, assume full responsibility for, and hereby release Cruise & Travel Shoppe from any duty of checking or verifying any passports, visa, vaccination or other entry requirements for chosen destinations. The traveler agrees that Cruise & Travel Shoppe is not responsible for any potential risks and hazards associated with travel to destinations listed on the Web Site. By embarking on travel arrangements through, or utilizing information contained on, the Web Site, you voluntarily assume the risks associated with such travel.

Description of Fees

Fee Schedule

Fees listed below are in addition to the cruise line, tour operator and/or airline penalties. These fees may be assessed if changes are made after deposit, or if the booking is cancelled.

Cancellations $25 per person
Changes to Reservation $25 per change per person
Reissue or Reroute documents $25 per package
UPS / FedEx mailing of documents $15 domestic, $25 to $50 International

Limitation of Liability

Cruise & Travel Shoppe
does not assume liability for any injury, damage, death, loss, accident or delay due to any act or default of a Supplier, or by an act of God. Further, no responsibility is accepted for any damage and/or delay due to  cancellations, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or causes beyond Cruise & Travel Shoppe's control. No responsibility is accepted for any additional expense, omissions, delays or acts of any governmental authority.

Indemnification

You agree to defend, indemnify and hold harmless Cruise & Travel Shoppe and any third-party providers and distributors and their officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal fees, brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of this Web Site.

Governing Law

The laws of the State of Florida, United States of America, shall govern this Agreement and its performance. You consent and submit to the exclusive jurisdiction of the state and federal courts located in Lee County, Florida, United States of America, in all questions and controversies arising out of or related to your use of the Web Site and this Agreement.

Severability

These Terms and Conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Modification of These Terms and Conditions

Cruise & Travel Shoppe reserves the right to change the terms, conditions, and notices under which this Web Site is offered.

Entire Agreement

These Terms and Conditions supersede any prior understandings or agreements between you and Cruise & Travel Shoppe relating to such use, whether electronic, oral, or written.

Important Information Regarding Travel Outside of the United States

PASSENGER NAMES
The spelling of names on your invoice must match the Proof of Citizenship you will be using to travel. If the name or spelling is incorrect, please contact us immediately. Service charges incurred by the cruise line for correcting these are the passenger’s responsibility.  

TRAVEL DOCUMENTS
Will be sent as soon as we receive them from the cruise line, and normally outside of 7 days prior to departure.

PROOF OF CITIZENSHIP
Proper Identification is REQUIRED to Travel. A passport is recommended (and easiest) for all travel.  For some cruises, a certified birth certificate and photo ID may be acceptable.  The cruise line may deny boarding if you do not carry proof of citizenship, or a passport where required.   Please verify your identification prior to sailing. It is the responsibility of the passenger's) to be aware of the proper documentation required for travel to various countries.  If you are denied boarding because you do not have proper identification and documentation to travel, Cruise & Travel Shoppe is not responsible.
(NOTE) All travelers (air/sea) to and from the Americas, the Caribbean and Bermuda are required to have a passport to enter or re-enter the United States from any destination outside of the United States. Further information is available at the U.S. Department of Homeland Security's website: www.dhs.gov.

TRAVEL PROTECTION / TRIP CANCELLATION INSURANCE
We highly recommend you purchase travel protection / trip cancellation insurance at the time you make your reservation.    Travel Insurance applications will be sent with all original invoices. If you decline such coverage, Cruise & Travel Shoppe will not be responsible for any additional expenses incurred due to travel delays or cancellations. Please contact us for more information.

CANCELLATIONS, NAME CHANGES, PENALTIES
In addition to cruise line or travel supplier cancellation penalties, a fee of $25 per person may be charged to all cancelled reservations.  Name changes are subject to the current cruise line policy and penalty.

AIR POLICY AND DISCLAIMER
Airfare reserved through the cruise line is subject to their scheduling. Your schedule and routing will be completed by the cruise line and available approximately 30-45 days prior to travel.  Frequent flyer mileage programs, airline seat selection, and special requests are solely the responsibility of the traveler in accordance with airline policies.  Our company has no control over air carrier, seat assignments, scheduling, routing, or delays.  If you have special needs or preferences, we strongly recommend you make custom air arrangements.

CUSTOM AIR ARRANGEMENTS
For an additional charge, we can make a request with the cruise line for a specific airline, schedule, routing, or other deviation from scheduled travel dates. The minimum service charge of $35-$50 per person may apply in addition to the cruise line service charge and fare differentials. This service charge is non-refundable.  Requests may not be able to be processed within 60 days of departure. 

RESPONSIBILITY
Cruise & Travel Shoppe shall not be liable for any loss, damage, injury, illness, death, cost or delay arising from or in connection with the services and facilities provided by or any act of a supplier such as cruise line, airline, rail, hotel, tour, or any other transport operator, etc., whether or not such arrangements were made by Cruise & Travel Shoppe.

We reserve the right to correct clerical errors on the invoice, including but not limited to taxes, government fees, air and cruise charges, and miscellaneous costs any time up to commencement of travel.  Additionally, cruise lines may increase government taxes and fees, or a fuel surcharge may be imposed by the cruise line or government agency.  These additional costs, if any, will be the sole responsibility of the traveler.  Any additional expenses incurred because of travel delays will be the responsibility of the passenger.  We strongly recommend travel protection insurance to cover the cost of travel delay and trip interruption.

Contact Information

If users have any questions or suggestions regarding our Terms and Conditions and Privacy Policy, please contact us at:

Cruise & Travel Shoppe
255 Lantana Drive
Locust Grove, GA 30248
Phone: (770) 288-2700
cruise@cruise-travelshoppe.com


For Cruise Reservations, please call: Toll Free: 1-800 919-0308

Terms and Conditions: All rates are per person, double occupancy and include port charges. Government taxes and fees are additional. Limited Availability and based on minimum fares for select departure dates. Other dates may be higher.  These rates are for new, individual bookings only. Not responsible for last minute changes of price or itinerary by cruise line, or any errors or omissions in the content of this ad. Some restrictions and cancellation penalties may apply.

 

The whole point of travel is......
To wonder a little bit outside of our comfort zone, and
push ourselves to do something we wouldn't ordinarily do.